We stand by each product we sell. We do our best to ensure that images display exact product type and we do quality check before shipping the product. However, in case you need to return our product you will find the following information useful:
1. Contact us within 24 to 48 hours of receiving the parcel and give us the details of items you wish to return and why.
2. We may ask you for digital pictures of the defect in case of product return.
2. Once you have received the email confirmation for us to return the product, kindly return the item and furnish the return AWB number to us within 7 working days.
3. Once we receive the product back, we will send you an email confirmation about the same.
Refund Policy & Process:
1. You will receive store credit coupon for the amount you paid. If you had used discount coupons, the same shall not be refunded. At any point of time the refunds will not exceed the actual value of the goods.
2. We will issue 70% refund of un stitched product price. ( 30% will be Order Processing & Payment Gateway & other recurring Charges.)
Please note that we are not accepting any returns for stitched clothing, including Stitched Salwar Suits, Stitched Sarees & Stitched Sarees with custom blouse. We only accept returns for unstitched products.
We will not refund the custom duties, shipping cost, taxes, if applicable.
In case of orders with free shipping, shipping cost would be deducted from the refund. Inhika.com will not be responsible to return the money which you have paid for shipping to send the parcel back.
Customer have to bear the shipping cost while returning the unstitched or stitched products in any case. inhika.com will not bare any kind return shipping cost.
Refunds would not be accepted for custom made / stitched clothing, including readymade stitched sarees or sarees stitched with custom blouse.
Any complaint with regards to the damage or stains should be reported to us within 24 to 48 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same. In case of product return, we will issued refund once we received the product back at our office. Refund will take time to reflect in customer's account about 4 to 5 working days. We do not accept any returns after 3 days of receiving the shipment
Return requests regarding strains or damage faults need to be filed within 24 to 48 hours of product delivery. In these cases you will also need to send an image of the product, a digital copy of the invoice of the product.
If you have any question about our return policies, we'll do our best to answer them. Please contact us at firstname.lastname@example.org for more information about returns & cancellations.
Color and Description Discrepancy
The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online.
Embellishment related Issues
Apparel consisting of embellishments like beads and sequences usually has the tendency to come off. Even with perfect handling, care and packaging this cannot be completely avoided. During physical transit, some of them may come loose, hence if you see such situations arise when you unpack or wear your attire, do not worry.